Bethesda Wi-Fi Frequently Asked Questions

Q1. Where can I find Bethesda Wi-Fi?

A1. Bethesda Wi-Fi is available in downtown Bethesda in an area roughly bounded by Elm Street, between Arlington Road and Woodmont Avenue; Woodmont Avenue, between Elm Street and Bethesda Avenue; and Bethesda Avenue between Woodmont Avenue and Arlington Road. Additionally, Veterans Park located at the corner of Norfolk and Woodmont Avenues will also have Wi-Fi access.


Q2. How can I use wireless Internet in Bethesda?

A2. Wireless access uses the Wi-Fi standard (also known as IEEE 802.11b or g). Your laptop may have wireless built-in, or you can add a Wi-Fi compatible network card to it. Most users can simply bring their wireless-enabled laptop computer or other wireless device to downtown Bethesda and turn it on. The computer will automatically recognize the wireless network. If there are multiple wireless networks detected, you will need to select the Bethesda Wi-Fi network to connect to the appropriate access point. Only the Bethesda Wi-Fi name will work for public Wi-Fi access.


Q3. Are there any restrictions on my use of the Internet?

A3. Use of the Bethesda Wi-Fi network implies that you agree to abide by the Internet User Policy.   Accessing the Internet over Bethesda Wi-Fi implies your acceptance of the Internet User Policy.


Q4. Will I need any special settings or passwords to connect?

A4. The service is open to all users. No special encryption settings, user names, or passwords are required. There is no guarantee of reliability, perfomance or privacy.


Q5. Can the Bethesda Wi-Fi sponsors help me configure my computer?

A5. No, you are responsible for your own equipment. The Bethesda Wi-Fi sponsors (MCG, AOI) do not take responsibility for any changes you make to your computer's settings and cannot make any guarantee about the compatibility of your equipment with the Bethesda Wi-Fi network.


Q6. Is my information safe while using wireless?

A6. The Bethesda Wi-Fi network is not secure. Anyone with a wireless card may attach to the network. Bethesda Wi-Fi does not provide security or confidentiality for your computer or data. Connecting your computer to the Internet via Bethesda Wi-Fi exposes it to the same viruses and other security risks as any Internet connection. You are responsible for ensuring that your computer is protected against such threats. You use Bethesda Wi-Fi at your own risk.


Q7. Can I print while using wireless?

A7. No.


Q8. Can I search the Internet and world-wide web using wireless?

A8. Yes. Go to the Bethesda Wi-Fi Welcome page, Log-on, and select your favorite Internet browser.


Q9. My e-mail doesnít work. I canít send email.

A9. Bethesda Wi-Fi operates with a limited set of IP protocols. Bethesda Wi-Fi permits POP3 (110) but it does not permit SMTP (25). Your e-mail, e.g. Outlook, may use POP3 to retrieve e-mail and SMTP to send e-mail. If this is the case you will be able to "get" your e-mail but not "send" e-mail. Bethesda Wi-Fi recommends using WEB e-mail instead of Outlook or other POP3 e-mail clients.


Q10. What is the Bethesda ID for Bethesda Wi-Fi?

A10. The Bethesda ID for Bethesda Wi-Fi is Bethesda Wi-Fi.